About us

Background information

Grangemouth & Bo’ness CAB was established in 1974 and has become an integral part of the local community. The bureau is based in the Falkirk Council area with a population of over 145,000, of which Grangemouth has 18,000 and Bo’ness has 15,000.

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Aims and principles

The principles of Grangemouth & Bo’ness CAB include to provide free, confidential and impartial information, advice and representation services for the citizens of the area regardless of race, gender, sexuality or disability.

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As a member of the Scottish Association of Citizens Advice Bureaux, we have two aims:

  • To help people understand their rights and responsibilities and to help them take action to solve their problems
  • To work locally and nationally to change policies and practices that are the root cause of problems, preventing issues arising at source.

Advice

We provide advice and information on a range of subjects including:

  • Money matters, including negotiation with creditors to reschedule debt
  • Social Security and Child Support Tribunals
  • Consumer Law for both goods and services
  • Housing Law, environmental and neighbourhood issues
  • Homelessness
  • Relationship issues
  • Other legal matters which fall within our scope
  • Public utility issues