If you need advice, information or guidance, Grangemouth & Bo'ness Citizens Advice Bureau is here for you.
Visit the Citizens Advice website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.
Please note we have moved to 4 York Arcade, Grangemouth FK3 8BA.
Telephone – 01324 666935. We try answer Monday to Thursday 9.30 to 3.00pm. If we cannot take your call please leave a message and we will contact you within two working days.
Drop in sessions: 10am to 12pm on a Tuesday & Thursday
N.B. Covid procedures in place for your safety, please follow instructions.
For specific enquiries, the following helplines are also available;
Benefits advice - Financial Health Check (FHC), Telephone - 0800 085 7145, website www.financialhealth.scot
Univeral Credit advice - Help to make a UC claim and up to date of first payment, telephone 0800 023 2581, Web Chat: www.cas.org.uk/helptoclaim
Energy and Postal Service advice - Citizens Advice consumer service (Scotland), Tel: 03454 04 05 06 (Monday to Friday from 9.00am to 5.00pm).
Information is also available from the following non-CAB organisations:
Local Services - see Falkirk Council website http://www.falkirk.gov.uk/
Housing advice - Shelter Scotland - 0808 800 4444, website https://scotland.shelter.org.uk/
Complaint with goods and services - Advice Direct Scotland's Consumer Service Freephone: 0808 164 6000, website: www.consumeradvice.scot
Employment advice - Acas helpline 0300 123 1100, available Monday to Friday 8am-6pm. Website http://www.acas.org.uk/index.aspx?articleid=1410