If you need advice, information or guidance, Grangemouth & Bo'ness Citizens Advice Bureau is here for you.
Visit the Citizens Advice website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.
Due to the on-going CORONAVIRUS crisis we have suspended our drop in sessions but will provide an enhanced telephone and e-mail advice service. Please phone 01324 666935 and leave your name and contact number. For advice by e-mail use firstname.lastname@example.org.
We WILL call/e-mail you back a.s.a.p. and deal with your enquiry as best we can.
For specific enquiries, the following helplines are also available;
Benefits advice - Financial Health Check (FHC), Telephone - 0800 085 7145, website www.financialhealth.scot
Univeral Credit advice - Help to make a UC claim and up to date of first payment, telephone 0800 023 2581, Web Chat: www.cas.org.uk/helptoclaim
Energy and Postal Service advice - Citizens Advice consumer service (Scotland), Tel: 03454 04 05 06 (Monday to Friday from 9.00am to 5.00pm).
Information is also available from the following non-CAB organisations:
Local Services - see Falkirk Council website http://www.falkirk.gov.uk/
Housing advice - Shelter Scotland - 0808 800 4444, website https://scotland.shelter.org.uk/
Complaint with goods and services - Advice Direct Scotland's Consumer Service Freephone: 0808 164 6000, website: www.consumeradvice.scot
Employment advice - Acas helpline 0300 123 1100, available Monday to Friday 8am-6pm. Website http://www.acas.org.uk/index.aspx?articleid=1410